CARES

Unparalleled support—for every patient, every provider, every step of the way

Genetix CARES provides coordination across the treatment journey—from referral through long-term follow-up—to support both patients and providers.

Email: support@genetixcares.com
Call: 1-833-888-6378

View Genetix CARES website

Supporting patients at each step

By enrolling a patient in Genetix CARES, you’re connecting them with a dedicated team that can guide them through every stage of their journey.

A Patient Navigator

is available at no cost to answer questions, provide educational resources, and help patients and caregivers take the next step with confidence.

No prescription required

Patients may enroll directly and connect with the support team at any time, ensuring they and their families can receive guidance and support early in the process.

What enrollment provides for your patients

  • Coordination of care services and logistics, including assistance with travel and lodging
  • Access to financial assistance options and insurance coverage navigation
  • Resources tailored for every treatment stage, including support for fertility preservation
  • Education that empowers informed treatment decisions and helps prepare for life after treatment
  • Support from a dedicated, single point of contact as well as invaluable peer-to-peer support

Early enrollment can help streamline the treatment journey, start to finish.

Enrolling your patients in Genetix CARES from the start can help identify and address logistical and support needs proactively. Coordinated support is designed to help patients stay engaged after treatment is completed, during the long-term follow-up period of their care.

Supporting you at every step

At Genetix Biotherapeutics, we’re partners in every step of the LYFGENIA journey—working alongside you to ensure a seamless experience from referral to long-term follow-up. Our cross-functional teams collaborate to support you in all aspects of care for patients going through LYFGENIA therapy.

  • Qualified Treatment Center Account Leads (QTALs) — Engage with and support all members of the care team to ensure a seamless treatment process and delivery of LYFGENIA therapy
  • Apheresis Operations (AphOps) — Educate on and support apheresis processes to ensure smooth, successful cell collection for every patient
  • National Account Executives (NAEs) — Partner with payers and providers to secure sustainable access and reimbursement for patients
  • Patient and Community Education (PACE) Team — Connect with patients to educate on therapy and prepare for treatment readiness at any stage of the consideration journey
  • Patient Navigators — Guide patients and caregivers with personalized support from consideration through post-treatment care

Join the LYFGENIA movement

Seeing life beyond SCD can reshape expectations for care

Positive patient outcomes can reinforce confidence in transformative treatment approaches and contribute to a growing body of experience with gene therapy.1

Reduced disease burden may shift conversations from ongoing management toward future possibility—helping redefine what care can look like for people living with SCD.1

The impact of LYFGENIA may extend beyond clinical outcomes

Seeing fewer disruptions from SCD may create a different long-term experience for both patients and providers.1

As more providers gain experience treating patients with LYFGENIA, they may help shape how gene therapy is understood, discussed, and considered across the broader SCD community.

Resources and additional information

 
lyfgenia-consideration-brochure-icon

An important resource to help your patient find out how LYFGENIA works, important safety information, and the treatment process

Consideration Brochure
 
LYFGENIA Consideration Brochure Icon

An important resource to help your patient find out how LYFGENIA works, important safety information, and the treatment process

Consideration Brochure
LYFGENIA Consideration Brochure Icon

An important resource to help your patient find out how LYFGENIA works, important safety information, and the treatment process

Consideration Brochure

Patient Eligibility
Guide LYFGENIA Billing
and Coding Guide LYFGENIA Prescribing
Information LYFGENIA
Medication Guide Explore Videos

Patient Eligibility Guide LYFGENIA Billing and Coding Guide LYFGENIA Prescribing Information LYFGENIA Medication Guide Explore Videos

Our commitment to a best-in-class experience

Genetix Biotherapeutics is dedicated to advancing curative therapies for people with rare, genetic diseases and improving all aspects of their treatment journey.

  • Expanding manufacturing capacity to increase production to meet growing demand
  • Investing in innovation to help improve the treatment process
  • Improving early treatment phases, such as cell collection, to streamline the experience for patients and providers alike
  • Advancing access through the CMMI alternative payment model—a first-of-its-kind approach designed to enable delivery of therapy to more patients, support financial sustainability, and enable providers to offer therapies with confidence

Resources for patient support groups at your healthcare organization

Connect with the Patient and Community Education (PACE) team. They provide education to patient support groups and local community-based organizations.

If your patient is looking for additional individual support outside of a community-based organization or support group, Genetix CARES can help.

Take a closer look at LYFGENIA

Back
to Top